Dr. Richard Winters is a practicing emergency physician and executive coach at Mayo Clinic. As program director of leadership development for the Mayo Clinic Care Network, he coaches senior leaders, facilitates retreats, and delivers programs that train leaders at healthcare organizations worldwide. He is also the author of the Wall Street Journal bestseller You’re the Leader. Now What?

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The Learning Leader Show

  • Sustaining Excellence
    • Good get at getting stuff done
    • Make a change from an expert to a learning machine
  • Apply to be in my Learning Leader Circle
  • Leadership is:
    • Teaching – sharing with others what they need to know, how to do something
    • Mentoring – Help them see the world from our eyes
    • Coaching – Help them see the world through their eyes. To do that, we must be good listeners, ask questions, and challenge them
  • Follow what’s interesting to you… To figure out your passion, you have to do stuff. That’s the only way to fully learn what you’re good at and what you want to do. Have to be willing to try, fail, keep going, and figure out where you excel and what you’re curious about. That’s how you find your passion and do it for a living.
  • They set up leadership dyads and triads at the Mayo Clinic. Group up a doctor, a nurse, and an administrator to help make decisions. This way you gain the perspective from different angles, people, and experiences.
  • You have to context-shift radically, from an ER to a boardroom to a coaching session. Not everybody can wear all those hats, and yet Rick does it really well (with grace and humility).
  • What’s the difference between a coach and a mentor?
    • When you mentor: You share your experience & subject-matter expertise. You help a colleague see the world & its potential—through your eyes.
    • When you coach: You help your colleague make sense of their world—from their perspective.
  • Effective leaders:
    • seek diverse perspectives
    • recognize the bias of individual opinion
    • make decisions methodically
  • Ineffective leaders:
    • make reflexive decisions
    • amplify the thoughts of a few
    • see alternate perspectives as obstacles
  • Hiring — What are the must-haves for a leadership role?
    • Knowledge
    • Fit with the team
    • Collaborate
    • Align with the values
  • How to run 1:1s
    • Consent to an agenda
    • Ask useful questions
    • LISTEN
  • Career and Life Advice:
    • Ask Who, How, What, Why
    • Seek multiple perspectives
  • Atul Gawande’s Checklist Manifesto is useful.
Resources:

Time Stamps

 01:27 Crafting a Unique Career Path

04:09 Finding Purpose and Passion

05:45 Balancing Curiosity and Practicality

06:47 The Challenges and Rewards of Emergency Medicine

08:38 Handling Trauma and Emotional Resilience

13:24 Navigating Complex Decision-Making

15:45 The Role of Coaching in Leadership

20:08 Effective Leadership and Decision-Making

25:12 Balancing Leadership and Decision Making

26:16 Handling Resistance and Problem Students

28:40 Building a Learning Organization

30:34 Scaling Coaching Within Organizations

32:31 Effective One-on-One Meetings

34:44 The Role of Checklists in Medicine

37:47 Hiring the Ideal Emergency Doctor

41:36 Future Plans and Writing

47:15 Advice for Aspiring Leaders

49:36 Gratitude

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins — How To Go From Good To Great

Episode #300: AJ & Keith Hawk – How To Instill Work Ethic & Curiosity In Your Children

Episode #303General Stanley McChrystal – The New Definition Of Leadership