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Episode #446: Fred Reichheld – Asking The Right Questions, Loving Your Customers, & Living A Meaningful Life

Fred Reichheld is the creator of the Net Promoter Score system of management. Also known as “NPS.” NPS is used in two-thirds of Fortune 500 companies. Fred has worked at Bain and Company [...]

By |2021-11-14T16:28:30-05:00November 14th, 2021|Podcast Episode|0 Comments