Chapter 1

Lead Yourself on the Inside

(1) Self-awareness:

Internal self-awareness is how we see our own values, passions, aspirations. External self-awareness is understanding how other people view us. ~p. 12

To become more self-aware, we must collect and gather daily insights from others (mentors, friends, spouse, peers) to provide regular feedback and use metacognition (the ability to step outside ourselves, monitor what is happening, and how it’s going).

  • What actions will you take in order to create a feedback loop from people who are willing to share honest feedback for you?


(2) Curiosity:

In this day in age, it’s not what you know, but how fast you can learn that becomes a competitive advantage.

  • What element does curiosity play in personal growth and development?
  • What actions are you taking (or can you take) to go to bed every night a little wiser than when you got up?

Chapter 2

Lead Yourself on the Outside

(1) Self-Discipline:

Through self-discipline one “is a master of, rather than a slave to, his/her thoughts and emotions.”

As the leader, you cannot ask others to do hard work if you’re not willing to go first.

  • Why do you think self-discipline is important for a leader to practice?
  • What do you think might be the benefit of mental calluses?
  • How does doing something hard (mentally, physically, emotionally) help you?



(2) Response Management:

“Rarely does the problem itself kill the diver… Rather, the diver’s response to the problem – his panic—likely determines whether he lives or dies.” – Robert Kurson.

  • How do you choose to respond in times of adversity?
  • How will you better prepare yourself to respond when adversity inevitably strikes in the future?



(3) Your Presence is Required:

Much like parenting, part of the role of a leader is showing up. “The map is not the territory” – meaning you need to be present to know what’s happening on the ground.

  • Why do you think it’s important for the leader to be present with their team?
  • How do you regularly show up for your team?
  • What actions can you take to have a “front line obsession” with your team?




Chapter 3

Cultivate the Culture

(1) Culture:

The origin of the word comes from the Latin cultura, which means to “cultivate” and “care.” ~p.69

Your results will flow from the culture you build. Your culture is how your team behaves. “You get what you create or what you allow.”

  • What is the type of culture you want to build?
  • What intentional actions will you take to build that culture?


(2) Trust:

“Trust decreases transaction costs.” ~p.80 “Given our brain’s innate tendency to make assumptions, why not start with positive intent? If we learn to assume positive intent as a start in any interaction, we’ll see the world in a different light.” ~p.81

  • Do you feel like people need to earn your trust? Or do you strive to lead with trust first?
  • What mindset shift needs to be made to assume positive intent and lead with trust?

**How do you think this will benefit you and your team?


Chapter 4

Manage the Roster

(1) Who is your WHO:

“Surrounding yourself with excellent people will be the single greatest determining factor in your success or failure as a leader.”

  • What is the cost of a bad hire?
  • What are the behaviors of the top performers in your business?
  • What makes them valuable to the team?
  • Why are each of these qualities important to you and your business?
  • What questions could you ask in the interview process to understand if the candidate behaves in the manner of a high performer?


For a free resource on Who Is Your Who, please click here.




Chapter 5

Spread the Message

(1) Stories:

The quality in leaders that most stood out to employees: “Their exceptional capacity to articulate a plan and lay out a way of achieving it.” (Professor Michael Useem). ~p.129

Stories are how we think. Stories make the message memorable.

  • How are you impacted by stories?
  • Who are examples of great storytelling leaders in your life?
  • Why was that so effective?


(2) Listening:

Listen like a trampoline: “Great listeners amplify, energize, and clarify your thinking. They make you feel better by not merely passively absorbing, but by actively supporting.” ~p.138

  • What does it feel like when someone genuinely listens to you (particularly someone in a leadership position)?
  • How can you become a better active listener?
  • How can you ensure the people you are leading feel that their voice has been heard?

Chapter 6

Make the Grade

(1) “You have to do all three.”

  • How do you define leadership, management, and coaching?
  • Why is it important that you are effective at all three?


(2) Change:

One of the constants of life and work is change. It is a natural human tendency to resist change.

  • How can you expect change and prepare for it in your work environment?
  • What are things a leader can do to make change less uncertain for their team?



(3) The two types of coaching:

There are 2 types of coaching a leader needs to practice. Coaching for performance and coaching for development.

  • How would you define the difference between the 2 types of coaching?
  • In what ways does your team incorporate both types of coaching?

“Ryan Hawk is a master of dualities: He’s a great leader, but also a ferocious learner. He’s an accomplished athlete, but he’s also excelled in the business world. He’s eminently interesting, but he’s also genuinely interested. Ryan has uncovered the secrets of what the best leaders do and how they think. If you are a new manager transitioning from player to coach, do yourself and your team a favor and read this book. Welcome to Management will teach you to lead like the pros and build a team that wins together.”

Liz Wiseman, New York Times bestselling author of Multipliers and Rookie Smarts

“Every new manager makes mistakes. But you might make fewer of them if you follow the practical advice that Ryan Hawk has spent years collecting.”

Adam Grant, Professor of Management at the Wharton School of the University of Pennsylvania, New York Times bestselling author of Originals and Give and Take, and host of the TED podcast WorkLife

“A thorough, well-researched, and highly practical manual for new managers. When you promote someone, first congratulate them, and then immediately hand them a copy of this book.”

Todd Henry, author of Herding Tigers

“Welcome to Management is the ultimate all-in-one guide to becoming a great leader—from developing the right skills, to building and managing teams, to coaching your employees. Whether you’re a novice in a brand-new leadership role or a veteran looking to get better, this wise book is for you.”

Daniel Pink, #1 New York Times bestselling author of When, Drive, and To Sell Is Human

“Ryan Hawk’s work provides nuanced and articulate insights into the best way to begin developing a plan for bringing to light how we should lead—and it starts with reexamining ourselves.”

General Stanley McChrystal, New York Times bestselling author of Team of Teams

“Being a member of the Learning Leader Circle (LLC) has enhanced and accelerated my leadership growth both professionally and in my personal life. Ryan and the rest of the LLC members support my curiosity, challenge me to expand my knowledge base, and push me toward continued growth and excellence in all my endeavors. Those whom I lead as well as those who have placed me in leadership have taken notice and have expressed their recognition of this growth. Personally, the results are showing with increased speaking and teaching opportunities, encouragement to take on higher levels of leadership, and have been instrumental in preparing me for a promotion. I often refer to my Learning Learner Circle as my Mastery Group.

Derek Williams, Pediatric Cardiologist, Wake Forest Baptist Health

“Ryan was the first person I reached out to when my company needed a speaker for an event. We were lucky enough to book him for an event that brought the sales teams from several of the companies under our umbrella together and he killed it.”

“I still have people quoting Ryan about “saying yes to the uncomfortable” over a year after he spoke.”

Joseph Neikirk, Site Manager

“The knowledge and guidance I have gained from and contributed to our Circle far surpasses that which I would have gained from an individual mentor. Further, the relationships formed in just under a year within our Circle would have easily taken me 7-10 years to form on my own. This time-savings alone—that I am currently surrounded by 11 like-minded mentors and friends, as opposed to 7-10 years from now—has been well worth the investment for me.”

Kylie Sobota, Director of Business Processes, United Wheels Company Ltd.

“Elevating my network and learning from other high achievers has helped me build better relationships in and outside of the workplace. In the last year, I can attribute lessons from the group to helping me achieve greater than 50% growth in my business. Further the group dynamic helped me facilitate better discussions and focus at home, enabling me to be more present and making me (I hope) a better Husband, Father, Sibling and Friend.”

Matt Kaminsky, Major Accounts District Manager, ADP

“As a transitioning military leader, the Learning Leader Circle has been tremendously valuable by connecting me to an incredible group of like-minded civilian professionals from a range of industries and points in their career…. It allowed me to absorb lessons about corporate culture, leading outside of the military, and solutions to challenges I’m likely to face in my next career. I feel significantly better prepared, not only for networking and interviewing, but to hit the ground running and add value quickly in my next career opportunity.”

Neil Anderson, Major Accounts District Manager, ADP

“I’ve been coming to this conference for 25 years.
That was easily the best keynote I’ve seen in all of these years.”

Mike Erdmann, CEO at Home Builders Association of Marion & Polk Counties

“Ryan Hawk’s Leadership Academy was a valuable experience from which I continue to use lessons in improving my everyday leadership. I have significant leadership experience leading large groups of individuals through complex and at times dangerous operations for the last 16 years. This is one of my most memorable and useful leadership development experiences which continues to positively impact my everyday leadership. His exercises are designed to get you to think more deeply about your leadership than ever before!”

Marietta Sanders, Lt Col, United States Air Force

“Ryan Hawk is that rarest kind of people – a truly curious soul who asks questions that drill down into the heart of the matter, leave space for contemplation, and gently urge his subjects to look inside for answers they might not yet have discovered themselves.”

Robert Kurson, New York Times Bestselling Author of Shadow Divers

“Working with Ryan Hawk has been a game changer! Before working with Ryan, I had the desire to improve but I just didn’t know where to focus my efforts. His outside perspective, previous experience, and probing helped me define what was important. Then we focused on the top priorities to increase my productivity and efficiency. After one year with Ryan my sales went from average to the highest in the history of the firm by a very wide margin. When you work with Ryan be prepared to radically shift your mindset to what is possible.”

Lee Kerfoot, Hotel Real Estate Broker