Episode 251: Joey Coleman - How To Never Lose A Customer Again Joey Coleman is the Chief Experience Composer at Design Symphony - a customer experience branding firm that specializes in creating unique, attention-grabbing customer experiences. His clients include individual entrepreneurs, start-ups, small businesses, non-profits, government entities, and Fortune 500 companies.
Episode 157: Chris Zook - The Founders Mentality: A Bias For Action & Front Line Obsession Chris Zook is a partner in Bain & Company's Boston office. He was co-head of the Global Strategy practice for 20 years. During his more than 25 years at Bain, Chris has specialized in helping companies find