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Episode 207: Liz Wiseman – How A Rookie Can Become A Multiplier

Episode 207: Liz Wiseman – How A Rookie Can Become A Multiplier

** If you would like to listen to the first conversation I had with Liz, click HERE **

Liz Wiseman teaches leadership to executives and emerging leaders around the world. She is the President of The Wiseman Group, a leadership research and development firm headquartered in Silicon Valley. Some of her recent clients include: Apple, Disney, eBay/PayPal, Facebook, GAP, Google, Microsoft, Nike, Roche, Salesforce.com, and Twitter. Liz has been listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award.

She is the author of three best-selling books: Rookie Smarts: Why Learning Beats Knowing in the New Game of Work, Multipliers: How the Best Leaders Make Everyone Smarter and The Multiplier Effect: Tapping the Genius Inside Our Schools. She has conducted significant research in the field of leadership and collective intelligence and writes for Harvard Business Review and Fortune and her work has appeared in the Wall Street Journal, Fast Company, Entrepreneur, Inc. and Time magazines.

Liz is back on the show for a second time to discuss a revised and updated edition of Multipliers, the acclaimed Wall Street Journal bestseller that explores why some leaders drain capability and intelligence from their teams while others amplify it to produce better results.

(Picture from CanadianBusiness.com)

Episode 207: Liz Wiseman – How A Rookie Can Become A Multiplier

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The Learning Leader Show

“Choose to respond with curiosity… Don’t judge.”

Show Notes:

  • Liz asks… What makes a great podcast episode? A host who listens, asks good follow up questions… And a guest who understands why they’ve sustained excellence and can intelligently share quality stories.
  • The great leadership on her son’s football team.  Selflessness, diverse… They all made sacrifices.
  • “We’ve noticed a shift fueled by technology
  • “It’s not about having the answer, it’s about helping the team find the answer.”
  • How should we deal with diminishers?
  • Diminishers don’t realize they lack self-awareness — “Accidental Diminishers”
  • The 5 most prevalent strategies to people use to deal with diminishers:
    • Confront
    • Avoid
    • Quit
    • Quit and Stay
    • Ignore Dimishing behavior
  • If you are being micro-managed, don’t judge or exclude — Instead, be curious, ask why that person is a micro-manager? Think “I wonder why they need to do this?” — This can change your mindset and create empathy for that person.  It will help you be less upset
  • “Choose to respond with curiosity.  I wonder how they got like that?” — Be empathetic
  • Google’s 5 hiring criteria for leaders: Leaders who can move in and out of leadership roles (one day they are in charge, they next day someone else is… Must be fluid)
  • Impacting cultural change — Share common language, behavior, belief, norms, legends, heroes, rituals
  • Creating a culture of trust — In low trust environments, people retreat and regroup.
  • The best leaders are great listeners — FULLY PRESENT with each person they speak with.
  • “Great executives have a buffer between the stimulus and their response.” — They are measured and know when to take emotion out of their decision making process.
  • Need a container to create space and focus
  • How to create an environment where people do their best work…
  • Preparing people for a “Steve Jobs meeting”

“Great executives have a buffer between stimulus and their response.”

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More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 071: Nate Boyer – Green Beret, Texas Football, The NFL

Episode 179: How To Sustain Excellence – The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Episode edited by the great J Scott Donnell

The Learning Leader Show is supported by Rhone.  Use the code “Hawkfor 15% off.  Rhone… premium activewear engineered with principle, performance and progress for the modern man.  Rhone builds clothing around 3 main tenants: Cutting-edge Performance, Premium Comfort, and Simplistic Style.

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