AuthorRyan Hawk

Episode 208: David Novak – How To Be CEO of The Year: “Take People With You”

Episode 208: David Novak -How To Be CEO of The Year: “Take People With You”

David Novak is Co-Founder, Retired Chairman and CEO of Yum! Brands, Inc. (Pizza Hut, KFC, and Taco Bell), one of the world’s largest restaurant companies with nearly 43,000 restaurants in more than 130 countries and territories. He stepped down as CEO on January 1, 2015 and retired from Yum! and Yum!’s Board in May 2016.
During his time as CEO, Yum! doubled in size and became a global powerhouse going from approximately 20% of its profits coming from outside the U.S. in 1997 to nearly 70% in 2014.

David is also the best-selling author of multiple books including Taking People With You: The Only Way To Make Big Things Happen.  In May 2016, he founded OGO (O Great One!) a consumer lifestyle brand on a mission to turn the world on to the awesome power of recognition and remedy what he calls the “global recognition deficit.”

This Spring, he founded oGoLead.com, a digital leadership platform that provides free leadership resources to help people learn how to Heartwire and Hardwire their leadership so they can be more effective leaders and make a bigger difference in their world.

*Photo from chiefexecutive.net

Episode 208: David Novak -How To Be CEO of The Year: “Take People With You”

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

“Start leading immediately… Don’t wait until people report to you.”

Show Notes:

  • Sustained Excellence = “You must be passionate about what you do.”  Warren Buffet said he “tap dances to work everyday.” You should strive to do that.
    • Must also be a constant learner/grower.
    • Have a healthy dissatisfaction for the status quo
  • When people struggle at work, it’s typically because they don’t like the job
  • What do you say to skeptics about the “do what you love” advice: “Colonel Sanders started KFC late in life with his social security check.  It’s never too late.”
    • Must be self reflective.  Develop a strategy for yourself.  Do a needs assessment.  Dig hard at understanding yourself.
  • The impact of moving his entire childhood.  Living in 23 states by the 7th grade.  Moved 3 times per year.  Lived in trailer parks most of his childhood.
  • Advice to people early in their career: “Don’t wait until you have a management job to lead.  Start doing it immediately.”
  • “I tried to learn everything I could from the people above me.”
  • “The minute I stopped learning, I asked for another job.”
  • “I looked at my boss as my coach.  A good boss should be a coach.”
  • The manage 2 up plus 2 down strategy:
    • Make your boss very successful and make his/her boss very successful
    • Help the people directly working for you successful and directly help the people that work for them to be great
  • “Every time I met with the CEO, I always brought 3-5 ideas every time we met.  I always brought value to those meetings.”
    • “When a good opportunity came up, he thought of me”
  • Coaching is an “AND” job — Tell them what you like AND how they can improve.  Must do both.
    • The 3X5 note card exercise: Write a strength and a developmental area for yourself and share it with others so they know what you’re working on.
  • How can CEOs get people to trust them and tell the truth? — Ask people what they would do if they had your role.  LISTEN.
    • “You have to be vulnerable enough to want to know the truth”
  • The power of recognition — “The secret weapon I had as a leader was to recognize great performance to drive the behaviors we valued”
  • Why people quit their jobs:
    • Their boss
    • They don’t feel appreciated
  • Utilize the digital leadership platform

“The minute I stopped growing or learning, it was time for me to get a new job.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 071: NateBoyer – Green Beret, Texas Football, The NFL

Episode 179: How To Sustain Excellence – The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Episode edited by the great J Scott Donnell

The Learning Leader Show is supported by Rhone.  Use the code “Hawkfor 15% off.  Rhone… premium activewear engineered with principle, performance and progress for the modern man.  Rhone builds clothing around 3 main tenants: Cutting-edge Performance, Premium Comfort, and Simplistic Style.

CONTINUE

Episode 207: Liz Wiseman – How A Rookie Can Become A Multiplier

Episode 207: Liz Wiseman – How A Rookie Can Become A Multiplier

** If you would like to listen to the first conversation I had with Liz, click HERE **

Liz Wiseman teaches leadership to executives and emerging leaders around the world. She is the President of The Wiseman Group, a leadership research and development firm headquartered in Silicon Valley. Some of her recent clients include: Apple, Disney, eBay/PayPal, Facebook, GAP, Google, Microsoft, Nike, Roche, Salesforce.com, and Twitter. Liz has been listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award.

She is the author of three best-selling books: Rookie Smarts: Why Learning Beats Knowing in the New Game of Work, Multipliers: How the Best Leaders Make Everyone Smarter and The Multiplier Effect: Tapping the Genius Inside Our Schools. She has conducted significant research in the field of leadership and collective intelligence and writes for Harvard Business Review and Fortune and her work has appeared in the Wall Street Journal, Fast Company, Entrepreneur, Inc. and Time magazines.

Liz is back on the show for a second time to discuss a revised and updated edition of Multipliers, the acclaimed Wall Street Journal bestseller that explores why some leaders drain capability and intelligence from their teams while others amplify it to produce better results.

(Picture from CanadianBusiness.com)

Episode 207: Liz Wiseman – How A Rookie Can Become A Multiplier

Subscribe on Apple Podcasts  or Stitcher Radio

The Learning Leader Show

“Choose to respond with curiosity… Don’t judge.”

Show Notes:

  • Liz asks… What makes a great podcast episode? A host who listens, asks good follow up questions… And a guest who understands why they’ve sustained excellence and can intelligently share quality stories.
  • The great leadership on her son’s football team.  Selflessness, diverse… They all made sacrifices.
  • “We’ve noticed a shift fueled by technology
  • “It’s not about having the answer, it’s about helping the team find the answer.”
  • How should we deal with diminishers?
  • Diminishers don’t realize they lack self-awareness — “Accidental Diminishers”
  • The 5 most prevalent strategies to people use to deal with diminishers:
    • Confront
    • Avoid
    • Quit
    • Quit and Stay
    • Ignore Dimishing behavior
  • If you are being micro-managed, don’t judge or exclude — Instead, be curious, ask why that person is a micro-manager? Think “I wonder why they need to do this?” — This can change your mindset and create empathy for that person.  It will help you be less upset
  • “Choose to respond with curiosity.  I wonder how they got like that?” — Be empathetic
  • Google’s 5 hiring criteria for leaders: Leaders who can move in and out of leadership roles (one day they are in charge, they next day someone else is… Must be fluid)
  • Impacting cultural change — Share common language, behavior, belief, norms, legends, heroes, rituals
  • Creating a culture of trust — In low trust environments, people retreat and regroup.
  • The best leaders are great listeners — FULLY PRESENT with each person they speak with.
  • “Great executives have a buffer between the stimulus and their response.” — They are measured and know when to take emotion out of their decision making process.
  • Need a container to create space and focus
  • How to create an environment where people do their best work…
  • Preparing people for a “Steve Jobs meeting”

“Great executives have a buffer between stimulus and their response.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 071: Nate Boyer – Green Beret, Texas Football, The NFL

Episode 179: How To Sustain Excellence – The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Episode edited by the great J Scott Donnell

The Learning Leader Show is supported by Rhone.  Use the code “Hawkfor 15% off.  Rhone… premium activewear engineered with principle, performance and progress for the modern man.  Rhone builds clothing around 3 main tenants: Cutting-edge Performance, Premium Comfort, and Simplistic Style.

CONTINUE

Episode 206: Sam Walker – The Hidden Force That Creates The World’s Greatest Teams

Episode 206: Sam Walker – The Hidden Force That Creates The World’s Greatest Teams: Captains

Sam Walker is The Wall Street Journal’s deputy editor for enterprise, the unit that oversees the paper’s in-depth page-one features and investigative reporting projects. A former reporter, columnist, and sports editor, Walker founded the Journal’s prizewinning daily sports coverage in 2009. He is the author of Fantasyland, a bestselling account of his attempt to win America’s top fantasy baseball expert competition (of which he is a two-time champion). Walker attended the University of Michigan.

His most recent book is titled, The Captain Class: The Hidden Force That Creates The World’s Greatest Teams

Episode 206: Sam Walker – The Hidden Force That Creates The World’s Greatest Teams: Captains

Subscribe on Apple Podcasts  or Stitcher Radio

The Learning Leader Show

“Great captains have an unwavering commitment to defend their principles and speak truth to power.”

Show Notes:

  • The 7 Traits of Elite Captains:
    • Extreme doggedness and focus in competition, often to the point of madness
    • A tendency to play aggressively up to, and often beyond, the limits of the rules
    • A willingness to do thankless jobs in the shadow of more acclaimed teammates
    • A bias against making big speeches in favor of continuous practical communication
    • A talent for displaying their commitment and motivating teammates through aggressive nonverbal means
    • An unwavering commitment to defend their principles and speak truth to power
    • The presence of a “kill switch” for shutting off emotion when it’s not useful
  • Studying the moment when teams went from good to great
  • Why LeBron James is a unicorn
    • “His model of leadership is completely new.”
  • Relation to the business world — Some of the greatest leaders don’t think they deserve the title (job title or to be captain) — Tim Duncan & Yogi Berra
  • The rituals of Tim Duncan
    • Short conversations with each teammate
    • Great facial expressions
    • Effective messaging
    • Never giving big speeches
  • How to be a charismatic connector like Tim Duncan
  • Great captains (and leaders) are not “yes men.” They defend their principles and speak truth to power
  • Jack Lambert purposely left blood on his jersey as a message to his team — Great captains have a talent for displaying their commitment and motivating teammates through aggressive nonverbal means
  • The ability to develop “emotional maturity.” A measured approach
    • As Liz Wiseman said “Great leaders have a buffer between the stimulus and their response”
  • They are able to build resilience

“Great leaders have a bias against making big speeches in favor of continuous practical communication.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 071: Nate Boyer – Green Beret, Texas Football, The NFL

Episode 179: How To Sustain Excellence – The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Episode edited by the great J Scott Donnell

The Learning Leader Show is supported by Rhone.  Use the code “Hawkfor 15% off.  Rhone… premium activewear engineered with principle, performance and progress for the modern man.  Rhone builds clothing around 3 main tenants: Cutting-edge Performance, Premium Comfort, and Simplistic Style.

CONTINUE

Episode 205: David Heinemeier Hansson – Falling In Love With Your Work & The Future Of Work: ReWork

Episode 205: David Heinemeier Hansson – Falling In Love With Your Work & The Future Of Work/ReWork

David “DHH” Heinemeier Hansson is the creator of Ruby on Rails, founder & CTO at Basecamp(formerly 37signals), best-selling author, Le Mans class-winning racing driver, public speaker, hobbyist photographer, and family man. He is the best selling author of ReWork and Remote: Office Note Required.  You can also read his wildly popular writings on Medium.com/@dhh

Photo from everydaycarry.com

Episode 205: David Heinemeier Hansson – Falling In Love With Your Work & The Future Of Work/ReWork

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

“For me, it’s falling in love with the work itself.  The actual day to day work. I don’t have a need to think, “what’s next?” I’m thrilled to do the thing I’ve fallen in love with.”

Show Notes:

  • Common themes of leaders who sustain excellence:
    • “For me it’s falling in love with the work itself…”
    • Being excited to do the actual work everyday… The actual day to day work
  • “I don’t have a need to think “What’s Next?” — “I’m thrilled to do the thing I’ve fallen in love with.”
  • How did he become DHH?
  • What percentage of your job do you love and what percent do you dislike?
    • DHH works to minimize the parts he doesn’t like
    • Managing others is low on his list of what he loves.
  • “The thought that you can’t be innovative if you aren’t in the same room is bullshit.” — You can do that remotely, in fact better in most cases.
  • DHH shares why the open office concept is horrible for creative people who like to “get shit done.”
  • Remote work gives peace, tranquility, quality
  • Commuting to work can be a wasteful, drain on your life
  • The future of work — More remote work, more contractors, less full time employees
  • “The office is something you choose to have, you don’t need to have it.”
  • “The Day I Became A Millionaire”
    • What DHH learned that day… What changed? What didn’t
    • “The things that brought happiness were the things I was already doing. I love writing, programming, reading.”
    • Will a certain amount of money ever be enough? Ray Kroc said “No.”
  • “The human condition does not end because you get rich.”  You’ll still have problems.
  • Best advice to give to people early in their careers?
    • “Be careful what you wish for.  Managing other people is not in my top 5 things I like to do.”
    • “Prove you can execute.  That’s the way to get to the executive level. Just simply make shit happen, you get shit done.”
    • You have to weigh shipping vs quality
    • Take measured risks, and don’t be afraid to make mistakes

“Prove you can execute. That’s the way to get to the executive level. You have to make things happen.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 071: Nate Boyer – Green Beret, Texas Football, The NFL

Episode 179: How To Sustain Excellence – The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Episode edited by the great J Scott Donnell

The Learning Leader Show is supported by Rhone.  Use the code “Hawkfor 15% off.  Rhone… premium activewear engineered with principle, performance and progress for the modern man.  Rhone builds clothing around 3 main tenants: Cutting-edge Performance, Premium Comfort, and Simplistic Style.

CONTINUE

Episode 204: Dr. Tasha Eurich – How To Become More Self-Aware

Episode 204: Dr. Tasha Eurich – How To Become More Self-Aware

**Note — If you want to hear a little “inside baseball” talk, then listen to the very end after the Rhone sponsor read…**

Dr. Tasha Eurich is an organizational psychologist, researcher, and New York Times best-selling author. She uses the principles of psychology to help individuals become more self-aware and successful, and companies to grow and thrive. She has been named a “Top 100 Thought Leader” by Trust Across America, a “Leader to Watch” by the American Management Association, and one of Denver Business Journal‘s “40 Under 40.” Her 2014 TEDxMileHigh talk has been viewed more than one million times.

Tasha’s first book, Bankable Leadership, debuted on the New York Times bestseller list in 2013, and has since become a popular resource for managers and executives who don’t want to choose between making their employees happy and producing bottom-line results for their business. Her second book, INSIGHT, delves into the connection between our self-awareness—what she calls the meta-skill of the twenty-first century—and our performance and success, both in and out of the workplace. Fortune calls it a “sprawling exploration of the psychic frailty that leads to self-delusion and self-aggrandizement, and—importantly—a compassionate, helpful guide for avoiding that path (or reversing it).”

Episode 204: Dr. Tasha Eurich – How To Become More Self-Aware

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

“Great leaders go out of their way to build a culture where it’s safe to tell the truth.”

In This Episode, You Will Learn:

  • Common themes of leaders who sustain excellence:
    • Self Awareness – “I scientifically studied this.”
    • “People who work on their Self-Awareness are happier, get more promotions, and lead better lives”
  • It’s become a national sport to point out that someone is self-aware — “I wanted to do the research behind this to truly learn about it”
  • 95% of people think they’re self aware — But only 10%-15% are actually self aware
  • It’s vitally important to regularly question your assumptions to become more aware
    • Don’t wait for a life event or someone else to tell you to do this. You must work on it daily.  The gains will be incremental (The Compound Effect)
  • “We cannot own other people’s journeys, we must own ours.”
    • You will work with people who lack awareness. Don’t put it on yourself to fix it.
  • Tasha previously worked within a company in the “Wendy Rhoades” role from Billions
  • The Mary Tyler Moore Show — Her boss — Picture a “laugh track” behind what someone says to help deal with their lack of awareness
  • Practical ways leaders build self-aware teams and organizations
    • Alan Mulally story of how he gained self-awareness despite starting with very little of it
    • “It shows that anyone can become self-aware”
  • A great leader goes out of their way to build a culture where people can tell the truth.”
  • It’s vital that the leader is vulnerable — shares weaknesses and mistakes made
  • Implementing a Business Process Review on a weekly basis
    • Doing this at home with family as well — Every Sunday, each family member provides updates
  • The Speed of Trust — Why everything is much faster when built upon the foundation of trust
    • Pixar is the model of Trust.  Ed Catmull shares how they built this.  No leaks to the press.
  • The “Selfie Syndrome” — “There is a direct impact on social media & narcissism”
    • “Resist the pull of the cult of self”
  • How to promote your own work you’re proud of without becoming a self-promoter? — It’s about the work and positively impacting people.
  • Mindfulness practice = Doesn’t always have to involve meditation.
    • “Actively noticing the present”
  • Take the Self Awareness Quiz: insight-quiz.com

“Mindfulness = Actively noticing the present. What we’re thinking, feeling, and doing without judgement or reaction.”

Continue Learning:

You may also like these episodes:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 071: Nate Boyer – Green Beret, Texas Football, The NFL

Episode 179: How To Sustain Excellence – The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Did you enjoy the podcast?

If you enjoyed hearing Tasha Eurich on the show, please don’t hesitate to send me a note on Twitter or email me.

Episode edited by the great J Scott Donnell

The Learning Leader Show is supported by Rhone.  Use the code “Hawkfor 15% off.  Rhone… premium activewear engineered with principle, performance and progress for the modern man.  Rhone builds clothing around 3 main tenants: Cutting-edge Performance, Premium Comfort, and Simplistic Style.

CONTINUE