AuthorRyan Hawk

Episode #276: Scott Belsky – How To Find Your Way Through The Hardest Part Of Any Venture (The Messy Middle)

Episode #276: Scott Belsky – How To Find Your Way Through The Hardest Part Of Any Venture (The Messy Middle)

Scott Belsky is a polymath. He’s an executive, entrepreneur, author, and investor (and all-around product obsessive). He currently serves as Adobe’s Chief Product Officer and Executive Vice President, Creative Cloud. Scott co-founded Behance in 2006, and served as CEO until Adobe acquired Behance in 2012. Alongside his role at Adobe, Scott is a Venture Partner at Benchmark – a venture capital firm based in San Francisco.

Fast Company’s list of “100 Most Creative People in Business.”

Scott is also the author of the international bestselling book Making Ideas Happen.  His most recent book is titled, The Messy Middle.

Scott actively advises and invests in businesses that cross the intersection of technology and design, and help empower people, among other criteria. In addition to Scott’s work with Benchmark, he is an early investor and advisor in Pinterest, Uber, and Periscope (now part of Twitter) as well as several others in the early stages.

He attended Cornell University as an undergraduate and received his MBA from Harvard Business School.

We have opened up applications for our next Learning Leader Circle.  To apply, CLICK HERE.

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The Learning Leader Show

“Management is about people. You have to be at a personal level when you’re a manager. It doesn’t scale. It’s not supposed to.”

Show Notes:

  • Commonalities of sustaining excellence:
    • The ability to sustain curiosity – “you need to keep paying attention with a tuned up curiosity.”
    • “They say no more often”
  • “Get into the motion of trying things instead of perfecting things.”
  • How to compartmentalize?
    • “I build windows of time in my day to not pay attention to anything but the deep work. No email, no social media, no checking book sales.”
  • On flights, dedicate time to deep work
    • No wifi, this is alone time to do work
    • Odd reward mechanisms: “I only allow myself to listen to certain music when it’s time to write.  When I’ve accomplished deep work for hours, I reward myself with treats. But only after the work is done.”
  • Answering the “what do you do” question:
    • “I am obsessed with products.”
    • Adobe purchased his company, Behance
    • Seed investor
    • Best selling author
    • “I help creatives create”
  • How to pursue a side hustle when you work at a big company?
    • “Every person needs to be their authentic self”
    • “You have to feed it. The thing that distracts you. The thing you stay up late to keep working on because you love it.  That’s where you should continue to give energy.”
    • “A labor of love is always worth it.”
  • The Messy Middle — 820 Evernote notes whittled down to the most effective 120 pieces.
  • Making the leap from individual contributor to manager:
    • “Don’t depersonalize it when you become a manager.  A team is like a carefully crafted immune system.”
    • “Management is about people.  You have to be at a personal level when you’re the manager.  It doesn’t scale.  It’s not supposed to.”
    • “Don’t do reviews, do regular check ins… How’s it going?”
  • “The stories are the culture of your team.  You’re the amplifier of the stories.”
  • Qualities to look for in a person to hire:
    • “Every conversation with that person should be more interesting than the last one.  They should become continually more interesting.”
    • “There is value on analysis & strategy… But equally important is empathy & intuition.”
    • Intuition = truthfulness with self.  High level of self awareness. Be willing to seek feedback.  Be truthful with yourself.
  • “A successful creative entity must be comfortable alternating between the two creative phases: Ideation and Execution.”
    • Walt Disney mastered this.
    • “Stimulate people to think differently.  Help people suspend disbelief in themselves.  What if we did this 100X better?” – Larry Page
  • The importance of “staying in the early innings” — “We’re just getting started.”  This encourages people to keep trying new things.
  • “Hire people for initiative rather than experience.”
  • “Anything extraordinary ever achieved comes from ordinary means.”
  • Advice for young professionals — Find these three overlaps:
    • Figure out what you’re genuinely interested in.  What do you stay up doing for fun?
    • What skills do you have or could possess through learning?
    • What is the opportunity?
      • “Take the steps to get into that overlap”
      • Don’t make short term money decisions.  Find the overlap over the extra $10K in salary
  • Why we all should have a common place journal
  • Why joining The Learning Leader Circle is a good idea
  • Use the “Get To Know You Document

Get into the motion of trying things instead of perfecting things.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins — How To Go From Good To Great

Episode 200: Keith Hawk & AJ Hawk — Showing Up, Doing The Work, Earning Trust, Helping Others, Winning The Super Bowl, Celebrating #200

Episode 234: Jocko Willink — Why Discipline Equals Freedom

CONTINUE

Episode #275: Joe Navarro – The World’s #1 Body Language Expert (FBI Special Agent)

Episode #275: Joe Navarro – The World’s #1 Body Language Expert (FBI Special Agent)

Joe Navarro spent 25 years at the FBI, working both as an agent and supervisor in the areas of counterintelligence and counterterrorism. Through his work he was able to study, refine and apply the science of non-verbal communications. His acumen in this field and his success as a spy-catcher, led Joe to begin training FBI agents and the intelligence community. 

Today Joe is recognized as one of the world’s foremost authorities on reading non-verbal communications and he is regularly interviewed on programs such as NBC’s Today Show, Fox News, ABC’s Good Morning America, CBS’ Early Show, BBC News, and for publications such as The Washington Post, South China Morning Post and Psychology Today.

Personally sought out by CEOs of a number of major global organizations, Joe provides the same personalized hands-on attention, which made him famous at the FBI and at Harvard Business School where he has lectured annually for the past six years. His books include the international best-seller, What Every Body is Saying, and most recently, The Dictionary of Body Language.

We are hosting a workshop on developing YOUR personal excellence as a leader.  For details and availability, go to RyanHawk.me 

Check out my new speaker video:

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

“Curious people are usually exceptional. Lead with curiosity.”

Show Notes:

  • Commonalities of sustaining excellence:
    • They are exceptional observers
    • They understand the needs, wants, desires, fears, and opportunities of themselves and others
    • Strong attention to detail
    • High levels of self and situational awareness
    • “I don’t go where the puck is.  I go where it’s going to be.” – Wayne Gretzky
  • Some leaders can get mired in the mindless day to day actions.  The great ones focus on what’s most important.
  • Understanding non-verbals can lead to deep relationships.
  • “One of the reasons we study non-verbals is so we can be empathetic.”
  • Moving to The U.S. as an 8 year old refugee from Cuba — Joe could not speak the language, so it forced him to pay close attention to the non-verbal communication from his teachers and peers.
  • The amazing focus of The Wright Brothers and how that led to their success
  • Why the FBI called Joe when he was graduating from BYU
  • “In the FBI, I was a paid observer.  I detected when something was wrong with the person right in front of me.”
  • How do we become what we are capable of?
    • “It starts today.  What are my limitations right now?  Am I observing the things I should be observing?”
    • “People are what’s most important.  We have to be better observers.”
  • “Education is a continuous process.  I still see myself as a student.”
  • “Curious people are usually exceptional.”
  • “Communication is both reflexive and fluid.”
  • Do not be cynical or expect people to lie.  Treat everyone with a blank slate. Ask questions.  Listen.  Ask follow up questions…
    • “I never assume to have all the facts.  I want to hear what you have to say before I make a conclusion.”
  • “Our job as leaders is to ask questions, not presume we know all the answers.”
  • JFK vs Nixon debate:
    • Why did the TV viewers think JFK won while the radio listeners thought Nixon won?
      • JFK was tan, good looking, put makeup on, wore a tailored suit.  Nixon had a cold, suit didn’t fit as well, didn’t wear makeup, he didn’t look as good as JFK.
  • How we dress is important:
    • “Everything is communicating something about us.”
  • Winston Churchill — “He always rehearsed what he planned to say in a meeting.”
  • Also think, “How can I say this in the fewest number of words?”
  • Abraham Lincoln spoke for 2 minutes and 26 seconds for the Gettysburg Address.  The speaker before him spoke for 2 hours.  We remember people who can effectively be concise.
    • “Choose each word carefully.”
  • How an introvert can succeed at a networking event?
    • “It’s a performance.  Lead with curiosity.  Ask questions. Get to know one person at a time.”
  • Why joining The Learning Leader Circle is a good idea
  • Use the “Get To Know You Document

“Focus on being a better observer.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins — How To Go From Good To Great

Episode 200: Keith Hawk & AJ Hawk — Showing Up, Doing The Work, Earning Trust, Helping Others, Winning The Super Bowl, Celebrating #200

Episode 234: Jocko Willink — Why Discipline Equals Freedom

CONTINUE

Episode #274: Heidi Grant – How To Get People To Help You (Reinforcements)

Episode #274: Heidi Grant – How To Get People To Help You (Reinforcements)

Dr. Heidi Grant is a social psychologist who researches, writes, and speaks about the science of motivation.  In 2017, she was named one of Thinkers50’s most influential management thinkers globally. She is the Chief Science Officer for the Neuroleadership Institute, Associate Director of the Motivation Science Center at the Columbia University, and author of the best-selling books:

No One Understands You and What To Do About It, Succeed: How We Can All Reach Our Goals, Nine Things Successful People Do DifferentlyFocus: Use Different Ways of Seeing The World for Success and Influence (co-written with E. Tory Higgins), and The 8 Motivational Challenges. Her latest book is titled, Reinforcements.

Dr. Grant is also a contributor to the Harvard Business Review, 99uFast CompanyWSJ.comForbesThe Huffington Post, and Psychology Today.

We are hosting a workshop on developing YOUR personal excellence as a leader.  For details and availability, go to RyanHawk.me 

Check out my new speaker video:

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

“It’s not about being good.  It’s about being better.  Be in a constant state of continuous improvement.”

Show Notes:

  • Commonalities of sustaining excellence:
    • “All management is change management”
    • “What’s made you successful in the past may not be the case in the future.”
    • “How can I learn to be a better leader?’
    • “A constant state of continuous improvement”
    • “You’ve never arrived.”
  • “It’ not about being good.  It’s about being better.”
  • “Focus on getting better, rather than being good.”
  • Growth mindset helps you find enjoyment in what you do
  • “Focus on what you will do, not what you won’t”
  • Willpower — Need to be specific.  Get to a level of specificiaty
  • Make steady progress
    • “Have realistic optimism. I will succeed, but it will be hard.”
  • How to define success?
    • Intrinsic vs extrinsic goals:
      • A connected-ness to other people
      • Autonomy – Do what feels authentic
      • Being effective – Inherently get satisfaction by “I’m making things by making things happen in the world”
      • “Human beings are wired to to want to feel effective” — It creates lasting happiness
  • Balance – Fundamental things stand in our way.  “We all have issues with not being great at everything.”
  • Why don’t we ask others for help when we need it?  The Milgrim subway experiement
  • What does a helper need from you?
    • Must ask and help the helper be successful
  • Why we need to eliminate the phrase “Can I pick your brain?”
    • Just say what you want.  Be direct.
    • Send questions in advance.  Create opportunities for helpers to be effective
  • “When you ask someone for help, you’re giving them the opportunity to feel amazing”
  • Reinforcements – Extra personnel sent to increase the strength of an army or similar force –> Something that makes a behavior more likely
  • Why joining The Learning Leader Circle is a good idea
  • Use the “Get To Know You Document

“When you ask someone for help, you’re giving them the opportunity to feel amazing.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins — How To Go From Good To Great

Episode 200: Keith Hawk & AJ Hawk — Showing Up, Doing The Work, Earning Trust, Helping Others, Winning The Super Bowl, Celebrating #200

Episode 234: Jocko Willink — Why Discipline Equals Freedom

CONTINUE

Episode #273: Chip Conley – How To Be Wise Beyond Your Years

Episode #273: Chip Conley – How To Be Wise Beyond Your Years

Rebel hospitality entrepreneur and New York Times bestselling author, Chip Conley disrupted his favorite industry… twice. At age 26 he founded Joie de Vivre Hospitality (JdV), transforming an inner-city motel into the second largest boutique hotel brand in America. He sold JdV after running it as CEO for 24 years, and soon the young founders of Airbnb asked him to help transform their promising start-up into the world’s leading hospitality brand. Chip served as Airbnb’s Head of Global Hospitality and Strategy for four years and today acts as the company’s Strategic Advisor for Hospitality and Leadership. His five books have made him a leading authority at the intersection of psychology and business. Chip was awarded “Most Innovative CEO” by the San Francisco Business Times, is the recipient of hospitality’s highest honor, the Pioneer Award, and holds a BA and MBA from Stanford University.  His latest book is titled, Wisdom @ Work – The Making Of The Modern Elder.

We are hosting a workshop on developing YOUR personal excellence as a leader.  For details and availability, go to RyanHawk.me 

Check out my new speaker video:

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

“When you’re the leader, you’re the emotional thermostat for the people you lead.”

Show Notes:

  • Commonalities of sustaining excellence:
    • “An operating system unique to them. It defines how they operate no matter what the context is.”
    • Understand Maslow’s hierarchy of needs
    • A way of thinking about people
  • The importance of being both a practitioner and an author
    • Having a finely tuned sense of your greatest strengths… And hire for the gaps
  • “The capacity for holistic or systems thinking that allows one to get the gist of something by synthesizing a wide variety of information quickly.” — Pattern recognition
  • How to develop self awareness:
    • Having an internal and external antennae
      • External — “read a room”
      • Internal — “understand your intuition” –> How to tap into your “gut brain”
      • The ability to be vulnerable is critical
      • Action: Journal, meditate, speak with a coach. Converse in a vulnerable way
  • Why being part of The Learning Leader Circle is so valuable
  • Stanford Business School classmate of Seth Godin
  • “When you’re the leader, you’re the emotional thermostat for the people you lead.”
  • “People get very attached to their identity.”
  • Learn to “listen to hunches and take chances.”
  • The story about the time Brian Chesky (founder of AirBnB) called him
    • “Instead of trying to prove himself, he was trying to improve himself.”
    • We had an “EQ” for “DQ” relationship – Emotional intelligence for Digital intelligence
  • A mentern = Mentor + Intern at the same time.
    • The importance of having a beginners mindset — “Ask questions. Be catalytically curious.”
    • The “modern elder” is as much a student as they are a sage
  • Chip’s inquisitiveness became contagious at AirBnB
  • It’s important to “intern publicly,” and “mentor privately”
  • There is progress to go from hubris to humble
  • Wisdom: “Move out of trying to prove yourself, and instead work on improving yourself.”
  • As the leader, always ask: “How can I support you to do the best work here?”
    • Know you boss has your back — Support
    • Put direct report in a role to create conditions to grow
  • Set learning and development programs
    • The biggest gap at AirBnB was “understanding humans.  There were 28 year olds leading 24 year olds.”
  • How to build an alliance with someone who disagrees with you?
    • Find some sort of alignment.  Even the smallest amount is progress.
    • Find the intent…
  • “We’re all like plants/flowers. Look at the soil.  If you’re a sunflower in the arctic, you have to get out of there.”
  • “Make sure you have a boss that has the capacity to get you there.”
  • Why joining The Learning Leader Circle is a good idea
  • Use the “Get To Know You Document

“Move out of trying to prove yourself, and instead work on improving yourself.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins — How To Go From Good To Great

Episode 200: Keith Hawk & AJ Hawk — Showing Up, Doing The Work, Earning Trust, Helping Others, Winning The Super Bowl, Celebrating #200

Episode 234: Jocko Willink — Why Discipline Equals Freedom

CONTINUE

Episode #272: Scott Galloway – The Algebra Of Happiness

Episode #272: Scott Galloway – The Algebra Of Happiness

Scott Galloway is a Professor of Marketing at NYU Stern School of Business where he teaches Brand Strategy and Digital Marketing to second-year MBA students and is the author of the Digital IQ Index ®, a global ranking of prestige brands’ digital competence. In 2012, Professor Galloway was named “One of the World’s 50 Best Business School Professors.” Professor Galloway is also the founder of several firms including: L2 a subscription business intelligence firm serving prestige brands; Red Envelope, an e-commerce firm (2007, $100mm revs.), and Prophet, a global brand strategy consultancy with 250+ professionals

Professor Galloway was elected to the World Economic Forum’s “Global Leaders of Tomorrow,” which recognizes 100 individuals under the age of 40 “whose accomplishments have had impact on a global level.” He is also the NY Times best-selling author of, The Four.

We are hosting a workshop on developing YOUR personal excellence as a leader.  For details and availability, go to RyanHawk.me 

Check out my new speaker video:

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

“Steve Jobs is the most famous deadbeat dad.  We should worship character and kindness.” — Scott Galloway

Show Notes:

  • Commonalities of sustaining excellence:
    • They are demonstrably great at multiple specialty areas
    • They have grit — a willingness to roll up their sleeves.  And work a lot.
    • They hold people accountable — “If they don’t perform, show them the door. Strategic firing.”
    • They have empathy – They understand other people and what they want to achieve
  • Scott explains why he’s a builder and a teacher
    • He’s an NYU professor.  He also has started and ran three successful businesses at the same time.  This allows him to give practical, real life, advice to his students
  • The best method for learning is teaching — “It forces you to really know what you believe.”
    • “You have to prepare, have themes, support them with research.  You have to bring it.”
  • His viral videos — “I try to behave as if nobody is watching… I need to be real and myself.”
    • Why he said, “Mark Zuckerberg is Putin’s bitch.”
  • “Steve Jobs is the most famous deadbeat Dad.  We should worship character and kindness.”
  • The power of saying “exactly what you think.”
  • “You’re smart to be afraid when you’re younger.”
  • Scott Galloway’s Career Advice:
    • 1) Get certified. Get your degree. College grades make 2X that of those who don’t graduate.
    • 2) Be remarkable (“So good they can’t ignore you”). What two attributes can you bring together that make you unique (the artist who knows how to use excel).
    • 3) Invest in variance – find the 6-8 things that are most important to your firm. Become in expert in a couple of them (Be a great public speaker, great writer)
    • 4) Get to a city (Allen Gannett agrees)
    • 5) Boring is sexy
    • 6) Delay gratification – Power of compound interest. Invest in something that will pay off
    • 7) Demonstrate strength and grit. Exercise everyday. Be stronger
    • 8) Don’t follow your passion – be passionate about being great at something.
    • 9) Ignore the myth of balance. He has balance now because he worked like crazy for 20 years.
    • 10) Build credibility.
  • Advice I received from my Dad when I first became a manager — “You can’t just be an inspiration guy. You need to understand the numbers, the business side, too.”
  • The best managers “move their chair next to the person they’re leading and have a real conversation with them.”
  • The myth of balance: “If you want to be a top 1% earner, then you won’t have balance.  I don’t know anyone who’s able to do that who doesn’t work their ass off.”
    • Did the money bring happiness?  “Yes, but also a divorce.  Money is a means to an end.”
  • The Harvard happiness study:
    • “Happiness is love full stop.” — “Love who you are, who you’re with… Love WHAT you do and who you do it with.”
  • Sweating vs watching:  “You should spend more time sweating than watching other people sweat.  High performers are physically fit.  Work out.”
    • “The only youth serum is exercise.”
    • “When it gets real, I want to be able to run fast or kill them all.  Working out gives me the confidence to do that.”
  • Things vs Experiences:
    • “We overestimate the happiness things will bring us.  We underestimate the happiness experiences bring us.”
  • The Four:
    • The hidden DNA of Amazon, Apple, Facebook, and Google.
    • Google = God.  Knows more about you than anything else
    • Facebook = Love
    • Amazon = Consumption
    • Apple = Signals your worth. Sex.
  • Why joining The Learning Leader Circle is a good idea
  • Use the “Get To Know You Document

“You should spend more time sweating than watching other people sweat.  High performers are physically fit.  Work out.”

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins — How To Go From Good To Great

Episode 200: Keith Hawk & AJ Hawk — Showing Up, Doing The Work, Earning Trust, Helping Others, Winning The Super Bowl, Celebrating #200

Episode 234: Jocko Willink — Why Discipline Equals Freedom

CONTINUE